This is my answer to 's rant you can read it HERE!

Talk about aggravating, kinda reminds me of HS ya know? Yer standards for dating fell as you got older, wait, they continue to fall as you grow older *wink*. Anywho, you wouldn't date anybody who wasn't gorgeous and as things progressed you didn't mind a couple pimples, so you didn't mind glasses. Soon you don't mind that growth on their neck, or that nervous twich which could knock you unconcious if you sit on the wrong side of them. ANd finally all you care about is if they are breathing!

Yeah pretty much the same thing with customers. You start all bright eyed and bushy tailed and get miffed if they don't know their computer as well as you do. Soon, you just want them to realize what software of yours they are using, and so begins the decent. It's OS, that failing you pray they know the difference between a power button and a reset button. You move on to where is right now. But I've reached the point to where if they can laugh at my lame jokes and follow directions without asking me to repeat them 50 bazillion times I don't mind helping them. OS be damned! Just be pleasant and don't mutter under your breath about how the last tech tried this, I'm sure he did, but he didn't rip out what I'm about too
*muha*

ANywho I feel yer pain Liquid!
I'm going to be holding a candlelight vigil outside our call center soon, for out lost humanity and tolerance. *wink*